Frequently Asked Questions (FAQ)

Internet

  • Fiber Blaze to Fiber Blaze
  1. You must settle the current balance of your account.
  2. Homeowner: must pay additional deposit (if needed), deposit must be higher or equal to your monthly subscription,
    for Tenant: must pay 1 month advance and additional deposit (if needed).
  3. Visit our Office located at Petron Bldg. Brgy. Zone1A, Aguinaldo Highway and bring 1 valid I.D (photocopy) with 3 specimen signature.
  4. You must sign a contract of 2 years lock in period.
    (The account holder must be the one to submit the 1 valid I.D and SIGN the CONTRACT. if not, Authorization letter is needed)
  • Coax Internet to Fiber Blaze 
    1. You must settle the current balance of your account.
    2. CASH OUT
      – Homeowner must pay 1 month Deposit, P100.00/mo. for equipment maintenance fee and P2, 000.00 installation fee.
      – Tenant must pay 1 month Deposit, 1 month Advance, P100.00/mo. for equipment maintenance fee and P2, 000.00 installation fee.
    3. Visit our Office located at Petron Bldg. Brgy. Zone1A, Aguinaldo Highway and bring 1 valid I.D (photocopy) with 3 specimen signature.
    4. You must sign a contract of 2 years lock in period.
      (The account holder must be the one to submit the 1 valid I.D and SIGN the CONTRACT. if not, Authorization letter is needed)

      *Note: You can only upgrade your account if your location is Fiber Blaze ready. (Fiber Blaze ready areas)
       
  • Cable TV to Fiber Blaze
    1. You must settle the current balance of your account.
    2. CASH OUT
      – Homeowner must pay 1 month Deposit, P100.00/mo. for equipment maintenance fee and P2, 000.00 installation fee.
      – Tenant must pay 1 month Deposit, 1 month Advance, P100.00/mo. for equipment maintenance fee and P2, 000.00 installation fee.
    3. Visit our Office located at Petron Bldg. Brgy. Zone1A, Aguinaldo Highway and bring 1 valid I.D (photocopy) with 3 specimen signature.
    4. You must sign a contract of 2 years lock in period
      (The account holder must be the one to submit the 1 valid I.D and SIGN the CONTRACT. if not, Authorization letter is needed)

      *Note: You can only upgrade your account if your location is Fiber Blaze ready. (Fiber Blaze ready areas

  1. Automatic BOOST for PLAN 1299 from 30Mbps to 40 Mbps
    Automatic BOOST for PLAN 1699 from 45Mbps to 60 Mbps
    To all active subscribers with no outstanding balance is qualify to avail this promo at NO EXTRA COST until January 31, 2020 only.

  2. Customers who are scheduled for install and New Application starting December 12 are automatically entitled to this Promo.
     
  3. For 899 plan subscribers, you can upgrade your plan to a higher plan and get that speed permanently at NO EXTRA COST only for this month. Open to first 200 Subscribers only. First billing of new rate is on February 2020.
You must settle your current balance, pay termination fee of P2, 500.00 and unused months.
  1. You must settle your current balance.
     
  2. Visit our Office located at Petron Bldg. Brgy. Zone1A, Aguinaldo Highway and bring 1 valid I.D (photocopy) with 3 specimen signature.
     
  3. You must sign a new contract of 2 years lock in period
  • Power cycle modem
  1. Shut down or disconnect any network devices connected to your modem.
  2. Unplug the modem from the outlet.
  3. Wait at least 30 seconds
  4. Plug the modem back into outlet.

    *If this did not resolve your issue, please contact us through the following numbers or reach us thru our social media so we can help you:

    📷 Landline (046) 416-4761
    📷 Globe 09054947109
    📷 Smart 09298056289
    Facebook page: @dascacableinternet
    Instagram: dascacableinternet

The key difference between coaxial cable and fiber is that the data transmission speed of a fiber cable is comparatively higher than coaxial cable.

Contact us though I.T support number:

📷 Landline (046) 416-4761
📷 Globe 09054947109
📷 Smart 09298056289
Facebook page: @dascacableinternet
Instagram: dascacableinternet

Bills & Payments

 
You will receive your printed bill before the end of the month.
Visit View Bill at Home and Pay Bills Menu

Send us your account number and preferred date of pick up through our Facebook page (@dascacableinternet)

Or contact us through billing/ payment number: 0928-355-6624

*You can only schedule your pick-up payment ahead of your disconnection date.

No, however you can settle your payment at our office located at Petron Bldg. Brgy. Zone 1A, Aguinaldo highway and DCS Main office located at D. Mangubat st. Zone II.

 Account

Visit at Home Tab and Account Menu
Follow these simple steps to reset your password:
  1. Go to Login Page then click Forgot Password.
  2. Enter your account registered email address.
  3. Click on the link included in the email sent to your email address then reset your password.
  1. You must settle your current balance
  2. Submit legal documents proving that you are transferring to another location
  3. You must pay P300.00 for transfer fee
  4. Visit our Office located at Petron Bldg. Brgy. Zone1A, Aguinaldo Highway and bring 1 valid I.D (photocopy) with 3 specimen signature.

    *If you are transferring your account it must be in the area of DCSI’s

You must submit the following:

  • Letter of request

  • 1 Valid I.D of incoming and outgoing customer with 3 specimen signature (Photocopy)
     
  • Death Certificate of outgoing customer if already deceased.

 Cable TV

Please contact us through the following numbers or reach us thru our social media so we can help you:

📷 Landline (046) 416-4761
📷 Globe 09054947109
📷 Smart 09298056289
Facebook page: @dascacableinternet
Instagram: dascacableinternet